Soraik cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Soraik. The starting date for the validity of these conditions is 26/07/2020, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.

Website Soraik
Our webshop is developed with software from Soraik. Personal data that you make available to us for the benefit of our services will be shared with this party. Soraik has access to your data to provide us (technical) support, they will never use your data for any other purpose. Soraik is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Soraik uses cookies to collect technical information related to your use of the software, no personal data is collected and / or stored. Soraik reserves the right to share collected data within its own group to further improve the service.

Webhosting
AtSea Design & Media We purchase web hosting and e-mail services from AtSea Design & Media. AtSea Design & Media processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. AtSea Design & Media has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. AtSea Design & Media is obliged to observe secrecy on the basis of the agreement.

Payment processors

Mollie
We use the Mollie platform to handle the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Mollie shares personal data and information related to your financial position with credit rating agencies. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than allowed by the legal terms.

Reviews Shipping and logistics

DHL
When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL uses this information only for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will
also make your details available to these parties.

DPD
When you place an order with us, it is our job to have your package delivered to you. We use the services of DPD to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DPD. DPD uses this information only for the purpose of executing the agreement. In the event that DPD engages subcontractors, DPD will also make your details available to these parties.

Billing and Accounting External Sales Channels

Purpose of data processing

General purpose of the processing
We only use your data for our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time – other than at your request – we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation. Automatically collected data Data automatically collected by our website is processed for the purpose of our further improve services. This data (for example your IP address, web browser and operating system) is not personal data.

Participation in tax and criminal investigations
Where appropriate, Soraik may be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different email address or, for
example, by post, we will ask you to identify yourself. We keep records of completed requests, in case of a forget request we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our
contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us, stating the category under which we have stored this data.

Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed at the e-mail address known to us.

Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known

to us that the data will no longer be processed until you remove the restriction.

Right to transferability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies
of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we will no longer be able to continue providing the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights
In such cases, you have the right to object to the processing of your personal data by or on behalf of Soraik. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well-founded, we will provide you with copies
and / or copies of data that we process or have processed and then permanently discontinue
the processing. You also have the right not to be subject to automated individual decisionmaking
or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies
Cookies from third parties
In the event that third-party software solutions use cookies, this is stated in this privacy
statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find
the most recent version on this page. If the new privacy policy has consequences for the way
in which we process data that has already been collected about you, we will inform you by email.

Contact details Soraik
Kraaierslaan 42
2204AP Noordwijk
Nederland
T (+31) 637278164
E info@soraik.com

Contact person for privacy matters
Amanda van den Burg